Uniform systems will relieve the IT. That has always been the desire of CIOs. The associated automation enables repeatable processes in quality and in the shortest time. Linked to this is a new expectation of customers and employees.
You want an intuitive user interface and fast search functions, which can be found records from different areas and can take advantage of applications across divisions. Controlled degradation of legacy systems is therefore not a question of "if" but "how".
Inventory: In some areas, existing legacy system is quite useful, for example, if it only comes to the transaction is a defined records. However, to develop and deliver applications quickly, they are often a hindrance. IT managers need to keep the various application scenarios in mind.
Know what needs to change
A radical change should be accompanied only by an experienced IT. Not only the system landscape looks in every company is different, the requirements are depending on the sector. The Banks make changes conservatively and in small increments, which is also due to the very strict compliance requirements. Modernize a much greater dynamics, systems and applications, however, appears in the field of marketing, HR or Facilities Management. But be careful, out of sheer euphoria can rapidly a new problem with silo applications arise.
The departments should learn from the mistakes of the past. Self-organized applications may be beneficial in the short term. Often they can be but does not fit into a holistic IT concept. But it is precisely in their daily business, the cross-systematic use of information is important. Therefore, applications must be capable of dealing with dynamic data and exchange them among themselves.
Touched for example, tools that monitor the utilization of IT resources, e-mail and chat applications and applications for processing of operational data. Previously, many of these services were provided separately, according to the data was poor compatibility. Today they can be contrary draw from a central platform. In the background, a common database which not only ensures consistency, but also a lot of potential for the Service Automation exists contains within itself.
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A sharp look at the system
The infrastructure behind the applications, CIOs are faced with different types of sprawl. Was he initially recorded only for servers and on-premise applications, finally arriving virtual machines and the most diverse - added cloud solutions - unauthorized. A well-considered consolidation helps curb this shadow IT, or even eliminate. Best Practices such as ITIL and proven workflows help to find the right systems for a broad deployment scenario.
You can choose between different infrastructures. It is public, private or hybrid cloud systems. In order to perform a successful implementation or migration, the application scenarios should be clarified as accurately as possible in advance. So it makes sense in the ERP environment such as in the banking industry as to put on hybrid models. In this approach, critical data and applications are kept in a private cloud. To compensate for high workloads, can be additionally refer capacity from a public cloud.
When it comes to offer as many services as possible in an automated manner, much to be said for a public cloud. In SaaS area, it involves a central platform through which applications globally roll out and let deliver services. Also in this model, a high level of security is present.
Associate workflow and automation
Fragmented legacy systems work fairly well in a strictly pre-defined areas, such as when managing addresses. But in a cross-divisional environment recycles more problems. In service management, HR or Marketing Automation can now waive isolated legacy applications. Central online platforms take on these tasks. Companies benefit mainly from the economies of scale of cloud providers. This is also reflected positively in the Security noticeable: Very few companies can protect their own cloud environments as well. Add to this the cost advantages on the part of providers. Also, the benefits customers Public cloud offerings.
The monolithic IT landscape has already been used in areas such as Service Management or Marketing Automation. It now comes to globally roll out process-oriented structures, while respecting the necessary flexibility. A high standardization of processes that are repeatable, leading to a more efficient IT organization as a whole. This includes individual solutions, where it is necessary, is not enough. Decision-makers should, however, remember: Only standardization and the associated automation bring the desired cost advantages.
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