By 2018, the cloud market is with its service offering to grow to a turnover of 19.8 billion euros in many countries. A business so that worthwhile for manufacturers, distributors and resellers. But not only has the complexity of the matter held pitfalls.
Today, companies are faced with the challenge of improving the quality of service to their customers and to make processes more efficient. Show Recent IDC research (IT Service Management in 2014) that while cost savings are on the agenda of IT executives high up. As a rule, account for 80 % of the resources on the operative business of IT. This leaves little room for forward-looking innovations. Accordingly, the pressure on IT departments to standardize workflows and automate grows. A to correct the situation or Managed Cloud Services here. Because can react more flexibly to changing business requirements and the bound capital be reduced by outsourcing IT infrastructure and software.
Here, the range of services is varied. They range from remote management, backup or monitoring for the complete outsourcing of the infrastructure (IaaS), Software (SaaS) or whole platforms (PaaS). Also great is the variety of companies and public institutions and hence their requirements which take such services to complete. If the IT environment, in addition to the on premise IT increasingly also includes cloud services and outsourced IT components, it is hybrid and hence complex. This in turn provides IT service revenue potential when service providers (MSP) act as consultants and integrators between business customers and the so-called managed.
In addition, the use of mobile devices such as smartphones or tablets promotes the use of outsourced services. According to IDC, one in two employees used more than four mobile devices on average - private as well as business. For the IT organization, this means, above all, to prepare for the client management and support of mobile devices. This in turn explains the high demand for appropriate tools.
IDC estimates the current market for cloud professional services to more than 700 million euros. The analysts predict that the rapid growth at an average annual rate of around 28 per cent will continue. Thus, the market for professional services is growing many times faster than the overall market for IT services.
Pitfalls
However, the use of external services also brings some pitfalls with it. This includes, for example, in data outsourcing the question of where the corporate data finally. Although having a cloud data center, the companies from the EU entrust personal data, in a Member State of the European Union, the legal situation. The catch: service providers, such as Amazon, Google or Microsoft, headquartered in the United States, subject to the laws of their home country. That is, they may have to give out information about their customers to the authorities there.
In addition, companies should make good time of an exit strategy thoughts: As workloads can be at the end of the contract term retrieve or migrate to a provider? Superimposed owned central applications and workloads to a provider, it is often difficult to retrieve them again in its own data center or to transfer to another provider. One reason is the incompatibility of cloud platforms. Organizations such as the Open Data Center Alliance are trying to eliminate this obstacle. Another option is the use of container technologies.
The industry association BITKOM predicts by 2018 the volume of the cloud market in the business sector with annual growth rates averaging 35 %. 2014 accounted for a majority of sales of around 3 billion euros in services.
Facility as a Service comes
Dr. Sebastian Brandis, COO of e-shelter, set out on the hosting and service provider Summit of Vogel IT Academy in the past year thinking about Facility as a Service (FaaS). He focused on the basic design of data centers. For him, the three classic Ps are important, which are: Power, Proximity (location) and Protection (protection). The cloud requires additionally by scalability, faster availability and flexibility. Brandis pleads for a central data center instead of many small scattered. The idea behind it: With FaaS companies can invest the saved funds in other divisions or so to cover the operating costs of the data center. Last summer, HP presented before such an offer.
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