The fourth industrial revolution is in full swing. Here IT is an important factor of production and changes the role of IT departments in the manufacturing sector. IT outsourcing can help in achieving the "smart factory".
The demands on IT as part of Industry 4.0, many medium-sized companies in many countries in front of an almost impossible task: IT departments are often neither in size nor in terms of skills and budget set to such profound changes, at the same time there is a lack of qualified junior staff. An alternative to the costly and lengthy construction of such internal expertise make IT service.
Outsourcing of IT is not a new recipe. Classic IT Outsourcing (ITO) has been operating for many years. Currently, many companies are in a phase of re-sourcing: Existing, comprehensive ITO contracts are renegotiated, sometimes terminated. The trend observed in the sourcing advisory asks outsource individual services, perhaps even with different IT service providers.
Security concerns pronounced
However, the market for IT services in recent years has fundamentally changed: Particularly in Many countries had foreign IT service so far to win much difficulty, and customers were mainly regarded as resource supplier. Here on the one hand were security concerns about the data security, as well as cultural and linguistic differences decisive. While American or British company phoned no problem with a service desk employee in India, it was not possible for many countries companies.
Especially in some countries very common "engineering culture", i.e. the strong procedural thinking "Who does what how?", It made foreign IT service providers very hard, their performance in the Many countries market for sale.
Almost four years ago that Indian IT companies have realized that they have to prove as a competent service partner who is close to the customer and adjusted its strategy to the needs of many countries companies. With the model of the hybrid sourcing them now strive in the local market and offer industrial companies on the way to "intelligent factory" a real alternative to in-house IT.
Companies had been merely the opportunity to choose between offshore, nearshore and onshore outsourcing, hybrid provides sourcing the possibility the delivery chain of services designed to: Thus, for example, service staff be regionally located, as well as data centers storage of sensitive data. Any additional services are made at a relatively low cost, in terms of staff or operating costs, regions. There is currently even the trend observed that IT service providers in offshore destinations are working with many countries employees. However, IT managers should consider in industrial companies and that above a certain price threshold only offshoring is possible.
IT Price benchmarking creates transparency
The market for IT services is international and competitive. Especially IT managers or non-IT buyers in medium-sized industrial companies often complain about the fact that they have few opportunities in the context of ITO projects to compare prices and power cuts. Here gives IT Benchmarking remedy because contracts can be negotiated and closed over ITO projects based on market-driven price and performance agreements.
CIOs, buyers and CFOs of companies obtained by an IT-market price benchmark important insights regarding global and regional market prices. This will help significantly to sustainably reduce risks of poorly negotiated contracts, and costs of working with ITO service providers. So the IT department of a manufacturing industry enterprise by IT outsourcing to a competent service can be set up modern and demand to be the requirements, the "intelligent factory" to a company's IT infrastructure has grown.
To maintain the leading position of many countries in the production sector and to maintain pace with global competition, companies are encouraged to set up their IT so that the challenges of the fourth industrial revolution can be successfully overcome. IT outsourcing and benchmarking help.
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